Privacy policy

Effective date: July 1, 2025

CabinCloud Inc. ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from www.cabincloud.com ("Site").

1. Information We Collect

We collect the following types of personal information:

a. Information You Provide

  • Name, shipping/billing address, phone number, email

  • Payment information (processed securely via third-party gateways)

  • Product reviews, customer support communications

b. Automatically Collected Data

When you use our Site, we automatically collect certain information:

  • IP address

  • Browser type, device information

  • Pages visited, referring URLs

  • Cookies and tracking pixels

c. Third-Party Data

We may receive data from:

  • Payment processors (e.g., Stripe, PayPal)

  • Advertising networks (e.g., Meta, Google Ads)

  • Analytics platforms (e.g., Google Analytics, Hotjar)

2. How We Use Your Information

We use your information to:

  • Process and ship orders

  • Communicate with you (order updates, customer support)

  • Send marketing communications (only with consent)

  • Improve our website and user experience

  • Prevent fraud and ensure data security

  • Comply with legal obligations

3. Sharing Your Information

We only share your personal data when necessary:

  • With service providers (shipping, payments, hosting, analytics)

  • To comply with law, regulation, subpoena, or legal process

  • In case of a business transfer (e.g., merger, acquisition)

We do not sell your personal information.

4. Data Retention

We retain your personal data only as long as necessary:

  • For legal, accounting, or tax purposes

  • To fulfill the purposes outlined in this Policy

  • To resolve disputes or enforce our agreements

5. Your Rights

Depending on your location, you may have the right to:

Under GDPR (EU/EEA users):

  • Access, correct, or delete your data

  • Object to processing or request data portability

  • Withdraw consent at any time

Under CCPA (California users):

  • Know what personal data is collected

  • Request deletion of your data

  • Opt-out of the sale of personal data

  • Non-discrimination for exercising your rights

To exercise your rights, contact us at: privacy@cabincloud.com

6. Cookies & Tracking Technologies

We use cookies to:

  • Enable shopping cart functionality

  • Analyze website performance

  • Provide a personalized experience
    You can manage cookie preferences via your browser settings.

7. Data Security

We implement security measures to protect your data, including:

  • SSL encryption

  • Secure third-party payment gateways

  • Access controls and authentication

However, no method of transmission or storage is 100% secure.

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect data from minors. If you believe your child has provided personal information, please contact us for removal.

9. International Users

If you access our Site from outside the United States, you acknowledge that your information will be transferred to and processed in the U.S.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the Site after changes implies acceptance.

11. Contact Us

If you have questions about this policy, contact us at:
CabinCloud Inc.
420 Montgomery Street, Suite 1200
San Francisco, CA 94104
Email: privacy@cabincloud.com